Learning Outcomes

In this course, you will learn to:

  • Recognize the importance of handling difficult HR conversations.

  • Identify strengths and weaknesses in workplace communication.

  • Apply techniques to manage emotions and navigate difficult HR conversations.

  • Understand the benefits of effective communication in difficult situations through real-life workplace scenarios.

Course Curriculum

This course has 5 modules, resources, and real-life workplace scenarios. The primary audience for this course is HR professionals. Upon completion, learners are awarded a certificate of completion.

  • Course Length & Access

    This is a self-paced course that takes approximately 30-45 minutes to complete with the activities. You will have 6 months access to this course, and can revisit course content and resources anytime within that timeframe.

  • Downlodable Resources

    In addition to course content and interactive real-life workplace scenarios, the course has additional downloadable resources for you, such a Reflection Journal, an Infographic and a Course Notes Booklet.

  • Accessibility

    We aim to make our courses accessible to all learners. This course has accessibility options, allowing learners to use closed captions, adjust speed of narration and navigate freely.

  • Course Fee

    $24.99

  • Audience

    Primary audience for this course is HR professionals.

  • Certificate

    Upon completion, learners receive a Certificate of Completion.

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